BubblesFromBedford

Privacy Policy

Your privacy matters to us. This policy explains how Bubbles collects, uses, and protects your personal information when you visit our website or place an order.

Introduction 

Bubbles From Bedford Limited (“we,” “us,” or “our”) is an e-commerce company based in Halifax, Nova Scotia, Canada, selling products to customers across Canada, including Québec. 

We are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec’s Act to modernize legislative provisions as regards the protection of personal information (Law 25). 

This Privacy Notice applies to our website, online store, and related services (collectively, the “Services”). The use of our Services is governed by our Terms and Conditions, which are provided in a separate document. 

Person Responsible for Personal Information 

In accordance with Canadian privacy laws, including Québec Law 25, we have designated a person responsible for the protection of personal information. 

Privacy Officer 

Bubbles From Bedford Limited
Halifax, Nova Scotia, Canada 
53 Weybridge lane, Bedford Nova Scotia B4B 0R9 Canada
Personal Information We Collect 

We collect only the personal information necessary to operate our Services. 

a) Information You Provide 

  • Full name 
  • Email address 
  • Shipping and billing address 
  • Telephone number 
  • Account login credentials (if applicable) 
  • Payment information (processed securely by third-party payment processors) 
  • Order history and customer support communications 

b) Information Collected Automatically 

  • IP address 
  • Device and browser information 
  • Pages viewed and interactions with the website 
  • Cookies and similar technologies (see Section 10) 
Purposes for Collection and Use 

We collect and use personal information for the following purposes: 

  • Processing and fulfilling orders, including delivery and returns 
  • Communicating with you about orders, accounts, and customer support 
  • Managing user accounts (if applicable) 
  • Improving our website, products, and Services 
  • Preventing fraud and ensuring security 
  • Complying with legal and regulatory obligations 
Consent

By using our Services or providing personal information, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Notice. 

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details in Section 2. 

Disclosure of Personal Information 

We may disclose personal information to: 

  • Service providers (e.g., payment processors, shipping partners, website hosting providers) 

  • Professional advisors (legal, accounting, and compliance) 

  • Government or regulatory authorities where required or permitted by law 
Communication of Personal Information Outside Canada 

Some service providers may be located outside Québec or Canada.  

Residents of Québec to note that personal data could be communicated outside of the Province of Québec (i.e., extra-provincially/territorially and outside of Canada). 

Before communicating personal information outside Québec, we assess whether the information will receive protection equivalent to that required under Québec Law 25 and implement appropriate safeguards, including contractual protections. 

Personal information processed outside Canada may be subject to the laws of those jurisdictions. 

Safeguards 

We implement reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information to protect it against loss, theft, unauthorized access, disclosure, copying, or misuse.

Retention 

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to meet legal and regulatory requirement (such as retention obligations under tax or commercial laws), during the legal statute of limitation period, or for the regular exercise of rights in judicial, administrative or arbitration proceedings.

Cookies and Tracking Technologies 

We use cookies and similar technologies to ensure the proper functioning of our website. 

Depending on implementation, this may include: 

  • Essential cookies required for website operation 

  • Functional cookies to remember user preferences 

If analytics or non-essential cookies are introduced, we will provide appropriate notice and obtain consent in accordance with applicable Canadian privacy laws, including Québec Law 25. 

Automated Decision-Making 

We do not use personal information to make decisions based solely on automated processing that produce legal or significant effects on individuals. 

If automated decision-making is introduced in the future, individuals will be informed of: 

  • The existence of automated decision-making 

  • The personal information used 

  • Their right to submit observations and request a review 

Confidentiality Incidents 

In the event of a confidentiality incident involving personal information that presents a risk of serious injury, we will: 

  • Take reasonable steps to reduce the risk 
  • Notify affected individuals as required by law 
  • Notify relevant authorities, including the Commission d’accès à l’information du Québec, where applicable 
  • Maintain a register of confidentiality incidents 
Your Privacy Rights 

Depending on your province of residence, you have the right to: 

  • Access your personal information 
  • Request correction of inaccurate, incomplete, or outdated information 
    • Withdraw consent, subject to legal or contractual limitations 
  • Request information about our privacy practices 

Québec residents also have the right to request information regarding automated decision-making, where applicable. 

Requests may be submitted using the contact details in Section 2. 

Updates to This Privacy Notice 

We may update this Privacy Notice from time to time. Any changes will be posted on our website with an updated “Last updated” date.

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